Advice for current iPhone users on getting the upgrade deal and activating the new phone.
Hi -
I posted a twitter link a few days ago about the deal that Radio Shack has on upgrading to an iPhone 4.
I was able to turn in my 3Gs and move up to a 32gb phone for $125. If you do this (and are a current AT&T iPhone subscriber) and have a previous phone that you can put your sim card in then you will still have a working phone and will get your new one in the mail in a few days. If you don’t have an old phone, spent the $20 on a cheap phone in Radio Shack and you’ll still have your working number – from the outside no one will know that you don’t have “your’ phone. You did back up your phone to iTunes before you went to radio shack, right?
(Rule #1 for all Apple users – never bring in any device without doing a backup first – even if you are going to the genius bar for a new battery, back up first!)
Now I want to let you know what to do AFTER you get the phone. At the bottom of the post is a list with the steps in it. Between here and there is a small rant about the process with a few warnings in it.
Once you unpack the phone ,you will probably have a small piece of paper inside that tells you to sync to iTunes and that activation of you phone can take 12-24 hours. Please don’t believe that.
First of all, that’s absurd.
Second of all, it’s not accurate.
You will want to start iTunes and check for updates under the iTunes menu. You need to be on the most current version. I had a moment when my heart stopped after I did this and connected my phone to iTunes. I got a message that I could not restore my phone from the current backup because “the phone software was too old”. It will let you start a new one instead of restoring – don’t.
Go to the iTunes menu and check for updates with the phone connected. You will get a nag screen that the iTunes is current and then you should get a firmware update from 4.1 (which is how the phone ships) to 4.2
If your phone is still saying “pending activation – this may take a while” like mine did, you may be tempted to call Radio Shack – don’t. I did and the advice I got was giggle-inducing. You see, the version 4 phone has a smaller sim card in it. I was told to put my old sim into the new phone. When I told them the sim was the wrong size and the phone HAD a sim in it (You can cut the old sim – don’t. It has a perfectly good sim inside already). I was told to call 611 to get to AT&T from my new iPhone. However until you activate the new phone you can’t make calls with it. After hanging up, and shaking my head, I called 611 on the phone that had my old sim in it – the phone that I had been using for the last two days. You will end up needing to talk to the rep from a land line or different phone because your call will be disconnected when the new phone is activated – but calling from your sim gets you to a person with your account active, fast. Once I explained what I wanted the rep was able to help me with everything including resetting my voicemail password (I forgot my pin).
So.. the short version is this
Done, Done and Done.
Screensteps
My husband found this software and I am going to try it out. If you make documentation with screen captures like I do, you might find this helpful. I will post more on this after I’ve had a chance to play with it.
If you need a simple and free office-like set of products, check out Open Office.
http://www.openoffice.org/.
I use Office for Windows and Mac, Google Docs, and Open Office depending on which machine I am using. Now, it’s a given that I’m a bit weird, but don’t worry software geekdom is not contagious.
http://www.43folders.com/2010/02/05/first-care
Huzzah!
FileJuicer is my new favorite thing!
Try it if you have a mac – there’s a demo (and it’s cheap)
Have you ever been present at the beginning of somthing new? I had the distinct pleasure of seeing something today at Photoshop World that was so forehead-slappingly obvious as an unmet need that I actually made a scene! I was such a total goofball that I ended up on video and will be one of the “user viewpoint” videos on their website.
No, I’m not kidding.
If you have ever wanted to be able to really keep track of your artwork, photos, office files, and all the little things you put into presentations, then you must see this…
http://www.gridironsoftware.com/products/flow.html
This is a new software that is only in beta at the moment. it will map and track your workflow. It will help you not lose files or delete/break connections that you need fo printing. Please check it out!
If you have not seen it, consider finding “Getting Things Done” in your local bookstore.
It is fantastic! I am taking much of the advice to heart in getting my home office under control. In the same vein, there is a website 43 folders that is very helpful. The 43 folders piece is from the GTD book and will make more sense in context.